SOFTWARE SOLUTIONSOur mission is to “help our customers make the best use of our software products through effective and responsive support, active advocacy, and a broad and flexible range of self-help resources.” In support of this mission, the following services set the expectations for your relationship with Our Company.
• General Support Services
• Support Services for Current and Prior Releases of Software
• Software Maintenance and Bug Fixes
• Problem and Product Change Notifications
• Reinstallation and reconfiguration